Complete
IT Support + More

Contact us

We are an established IT company based in Farnham, Surrey. We provide high quality IT support and IT services to both the educational and corporate sectors. We focus on customer satisfaction and helping our clients reach their objectives through reliable and professional IT support.

OUR SERVICES

We offer a wide range of IT support & IT services to cover any challenges your business encounters.

Testimonial

Take a look at what some of our recent clients had to say about us!

 

"I have no hesitation to recommend their services."

“Micron Europe have been using Addcom for more than 5 years, most recently to support our EMEA Head Office in Bracknell. We are very pleased with their level of service and support, with Addcom providing highly skilled and knowledgeable IT support staff to attend our site 3 days per week.

Their staff have always been very professional, solving a multitude of problems in the most timely manner possible, whilst at the same time being both friendly and flexible."

- Giles Ballard, Director of Sales, EMEA Distribution - Micron Europe

"Loyal and professional service"

“Addcom’s remote “ticket” service has been excellent. Queries are dealt with promptly and issues resolved quickly. All technicians are highly skilled and persist to ensure the computers and network are functioning as they should. Addcom have also advised us on upgrading equipment and have installed Smartboards, projectors and screens, prepared staff laptops and introduced us to Office 365 to improve communication in school.

The school has enjoyed loyal and professional service from Addcom and I have no hesitation in recommending them to you.”

- Elizabeth Page, Headteacher - East Sheen Primary School

"Never left us with an unsatisfied customer"

“Plan-IT have been using the services of Addcom over the past 4 years. We employ their services for the more complex installation jobs of cabling, projector and interactive screen installs and to date are extremely happy with their professional approach and the fact they have never left us with an unsatisfied customer. We also use Addcom when we engage in larger network projects which require us to provide our customers with expert consultancy especially within the education sector as this is one of their main areas of expertise and they understand the school environment much better than other companies we have used in the past.

Overall, I would endorse the services (and range of them) provided by Addcom and would confidently recommend them to anyone else.”

- Mark Conway, Education Team Leader - Plan IT Office Solutions

"Knowing they are there gives us great peace of mind!"

“Addcom IT Services & Support provide us with a top class support and service, and have done consistently since day one. Ever since out first initial meeting nothing has been too much trouble and they are always extremely responsive, regardless of the issues. Knowing they are there gives is great peace of mind. 

- Nick Griffiths - Manners residential

"Their on-going remote support is highly efficient"

““Addcom have given fantastic technical support to us a school. Their on-going remote support is highly efficient and technical problems are solved quickly and properly. Addcom have also been extremely helpful when advising on how to upgrade our current IT systems and have worked very closely with us to put various upgrades into place.

The Addcom team are highly professional, very friendly and they really listen and act upon the needs of their customer. ""

- Mr Richard Mead, Head Teacher - Valley End Infant School

"Addcom IT have had such a positive impact on our company."

“Addcom have had such a positive impact on our company. The service provided is friendly efficient and great value for money.

The team are on hand when you need them and no task is ever too big. We really would be lost without them. Highly recommended!"

- Joe sims, National Sales Manager - V4 Wood Flooring

"They are very innovative and knowledgeable within the everchanging IT industry"

“Addcom IT have supported Hone's Business Park for a number of years now. They designed and fully support our secure IT infrastructure for our large client base in multiple buildings within the Business Park. They have a fast & efficient personal response using their well-trained/ knowledgeable IT engineers. They are very innovative and knowledgeable within the everchanging IT industry.

I really like the forward-thinking advice they give us and the personal on hand service of their engineers, which you do not see with many other IT support companies who only offer remote telephone support.

- Marion Parnell - Hone Properties

"We value their services highly."

“At Adobe Architects we have found Addcom IT reliable, personable and efficient. We value their services highly.

- Dymphna Evans, Practice Manager - Adobe Architects LLP

"Working with Addcom has been a smooth and easy process"

“Working with Addcom has been a smooth and easy process. Their response time is quick and efficient which has benefited us when we've needed assistance, as well as their customer service, which has always been impeccable.

We would highly recommend them."

- Emma Lee - Atomus

"The guys at Addcom are always prompt to deal with any issues that we have"

“The guys at Addcom are always prompt to deal with any issues that we have, no matter how big or small. They migrated our entire system last year and everything ran exactly as planned, which is always very welcome when trying to run a business!!

Would highly recommend getting in touch with them"

- Richard Reeves - United Food Brands

"We highly recommend Addcom IT!"

“Having changed over from another firm we have been so impressed with all of the team right from the very start. Di is a particular superstar!

They are all very experienced, easy to talk too and they just feel like an extension of our team. Feel free to pass our details on for a reference too if that helps!"

- Jamie Hynes, Director - Seymours Estate Agents MARLA / MNAEA

WHERE TO GO

We specialise in Corporate IT services and Educational IT services. Find out more below.

WE KNOW YOUR IT NEEDS

We help reduce costs
Our services are designed to be cost effective, to minimise your IT financial burden.

We help reduce stress
We take care of your IT systems so you can focus fully on your business & objectives.

We understand business
We know IT issues can impact your business, so our services are designed to limit any impact.

We offer a range of services
We're able to take care of all your IT requirements through our wide range of expertise.

.

VACANCIES

View our IT Vacancies, based in Farnham, Surrey.

 

VIEW VACANCIES

 

WHY US?

This is why we're your perfect partner:

whyus icon 4

EXPERIENCE

With over 20 years industry experience, we've been able to build extensive knowledge & expertise.

whyus experience icon 2

SKILLED

Addcom consists of a highly skilled and experienced team who are equipped to face any new challenge.

reliable icon 2

PROFESSIONAL

We've built a strong reputation through our customer service, professionalism and high quality support.

whyus reliable icon

RELIABLE

We've developed a high level of trust with all our clients through our reliability & professional approach.

What is Cyber Security?

Cyber attacks come in many shapes and sizes, but the vast majority are very basic in nature, carried out by relatively unskilled individuals. They’re the digital equivalent of a thief trying your front door to see if it’s unlocked. Cyber Security helps you to prevent these attacks and keep your systems as secure as possible.

.

Advantages of CYBER Security

  • Reassure customers that you are working to secure your IT against cyber attack
  • Attract new business with the promise you have cyber security measures in place
  • Have a clear picture of your organisation's cyber security level
  • Some Government contracts require Cyber Essentials certification
  • Reduce the risk of cyber-attacks and potential data breach which would otherwise be reportable to the ICO
  • Helps with GDPR compliancy

There are currently two options for Cyber certifications

Cyber ESSENTIALS

We will audit your IT systems in order to fully understand your organisation before advising if you are ready for Cyber ESSENTIALS. We will feedback with any remedial works that needs to be carried out and once complete will be in a position to fill out the required forms on your behalf and gain your certification from IASME

What's Included?

  • An independently verified self-assessment certification via IASME
  • Protection against a wide variety of the most common cyber attacks
  • Assessed against five basic security controls
  • Represents the Governments minimum baseline standard for Cyber Security in the UK
  • Valid for 12 months
  • Once certified, most companies will qualify for FREE £25,000 insurance cover!

Cyber ESSENTIALS PLUS

This certification needs to be carried out within 3 months of completing Cyber ESSENTIALS. This is a far more in-depth certification and requires penetration testing of all external facing devices (IP addresses) and a physical audit of a random selection of devices within your organisation.

What's Included?

  • A technical audit of your systems
  • Audit of a representative set of user devices
  • Audit of all internet gateways & all servers
  • Random sample testing of your systems
  • Rigorous & in-depth scan of external vulnerabilities
  • Must be completed within 3 months of Cyber Essentials certification and is valid for 12 months

CONTACT US Now!

Cyber security can be a minefield as the requirements are constantly being reviewed. Addcom IT's caring and friendly staff will take the stress out of the certification and help you reduce your business risk whilst you gain your Cyber compliancy. All companies you work with should be able to demonstrate your data is safe with them

What's Included?

  • 1 hour FREE no obligation consultation to see how ready your business is to ACHIEVE cyber certification!
  • We wont only tell you what needs remedial works, we can implement them for you
  • We will provide solutions to any identified issues
  • We are happy to work alongside your internal IT support
  • Help you reduce the risk of a cyber attack
  • Help you attract new business by being able to demonstrate you have cyber security measures in place.
  • Call us on: 01252 856061 or email: This email address is being protected from spambots. You need JavaScript enabled to view it.

DID YOU KNOW...

Below are some useful facts and figures to consider when making a business decision about the security of your IT systems and whether Cyber Essentials Certification is what you are looking to achieve. The Cyber standards are reviewed constantly which is why this certification needs to be carried out annually

Interesting Facts!

  • Cybercrime costs UK businesses £21,000,000,000 annually!
  • 58% of all attacks target small businesses
  • Any organisation, which falls victim to cyber security breaches risks significantly high fines:
  • The UK GDPR and DPA 2018 set a maximum fine of £17.5 million or 4% of annual global turnover - whichever is greater
  • Victims also suffer non-financial costs, such as reputational damage
  • So far in 2022, 39% of UK businesses have identified a cyber attack
  • You must have appropriate measures and records in place to be able to demonstrate your compliance

Personal Information

We collect Personal Information when you knowingly provide it, including when you register for the newsletter, contact us, or request information. Personal Information is information that may be used to identify or locate an individual, like a person’s full name, postal address, e-mail address, or phone number, as well as other non-public information that is associated with this Personal Information. We use your Personal Information to send communications, to respond to your enquiries, and to send marketing and promotional messages.

Non-Personally Identifiable Information

We collect Non-Personally Identifiable Information automatically when you visit our Site. Non-Personally Identifiable Information is information that is not used nor intended to be used to personally identify an individual and is not associated with nor linked to Personal Information. This Non-Personally Identifiable Information we collect via the Site includes your Internet Protocol address, browser type, browser language, the date and time of your request, and the web page you have visited immediately prior to visiting the Site.

Addcom IT Limited will make no attempt to track or identify individual users, except where there is a reasonable suspicion that unauthorised access to systems is being attempted. In the case of all users, Addcom IT Limited reserves the right to attempt to identify and track any individual who is reasonably suspected of trying to gain unauthorised access to computer systems or resources operating as part of Addcom IT Limited's web services.

As a condition of use of this site, all users must give permission for Addcom IT Limited to use its access logs to attempt to track users who are reasonably suspected of gaining, or attempting to gain, unauthorised access.

All log file information collected by Addcom IT Limited is kept secure and no access to raw log files is given to any third party.

How we use Cookies

Cookies are small text files stored on your computer when you visit websites. We use cookies to help identify your computer so we can tailor your user experience.

There are two ‘flavours’ of Cookies - ‘Session’ cookies and ‘Persistent’ cookies.

Session cookies are temporary and are deleted when you shut down your Web browser or turn off your computer. These are used to improve how you navigate through a website.

‘Persistent’ cookies remain on your computer until manually deleted or when they reach an expiry date. They hold information that is useful if you revisit the website, such as contact form details previosuly submitted.

You can disable cookies already stored on your computer, but this may stop our website and others from functioning properly. It may also cause saved login details, for example, to be deleted, so ensure you have a note of them before deleting all cookies.

Essential Cookies

The following is strictly necessary in the operation of our website. If you choose to allow them, cookies placed on your computer by our website will, where applicable:

No current essential cookies.

Non-essential Cookies

The following are not strictly necessary but are required to provide you with the best user experience and tell us, anonymously, which pages people find most interesting.

Functional Cookies

Typically used for tracking the pages you visit. Page tracking data is collated by Google on behalf of millions of website owners, providing anonymous data on which pages you visited, how you got there, the page you exited the website from and so on. It allows us to see which pages are more or less popular and helps us to make our website even better.

Targeting Cookies

These allow you, for example, to share pages with social networks such as Facebook (where applicable).

Data Sharing Policy

This website will not share any personal information with third parties.

The table below explains the cookies we use and why

_utma, _utmb, _utmc, _utmz

Google Analytics: We use Google Analytics to monitor traffic levels, search queries and visits to this website.

Google Analytics stores IP address anonymously on its servers in the US, and neither CIVIC or Google associate your IP address with any personally identifiable information.

These cookies enable Google to determine whether you are a return visitor to the site, and to track the pages that you visit during your session.

cc_social, cc_analytics Cookie Control: The cookie tool on this website remembers your privacy settings for the next time you visit the website. The cookie stores your preferences for both Social Media and Google Analytics Cookies.
_twitter_sess, Guest_id, k, orginal_referer Twitter module. Holds no personal data. Allows Twitter to interact with this website.
datr, a_user, a_xs Facebook user cookie. Allows Facebook to interact with this website.

CONTACT US

For more information on the services and support we provide, please fill in the form to contact a member of Addcom today.

CALL US

TEL: 01252 856061
EMAIL: info@addcom-it.co.uk

FOLLOW US